Shipping policy

Shipping policy

Thank you for shopping with VitalPaws. We are committed to delivering your pet products quickly and safely.
Order Processing
All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Orders are not processed or shipped on weekends or holidays.
Shipping Time
We offer Worldwide Shipping.
Estimated delivery times:
United States, Canada, Europe: 7–14 business days
Australia & New Zealand: 7–14 business days
Rest of the World: 10–20 business days
Please note that delivery times may vary depending on your location and customs processing.
Shipping Costs
We offer Free Worldwide Shipping on orders over $100.
For orders below this amount, shipping fees will be calculated and displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. This allows you to track your package until it reaches your doorstep.
Delays
Occasionally, shipping delays may occur due to customs, weather conditions, or high order volumes. If your order is significantly delayed, please contact us and we will assist you.
Incorrect Address
Please ensure that your shipping address is correct before completing your purchase. We are not responsible for orders delivered to incorrect addresses provided by customers.
Lost or Stolen Packages
VitalPaws is not responsible for lost or stolen packages after they have been marked as delivered by the shipping carrier. However, we will do our best to assist you in resolving the issue.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: Thank you for shopping with VitalPaws. We are committed to delivering your pet products quickly and safely.
Order Processing
All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Orders are not processed or shipped on weekends or holidays.
Shipping Time
We offer Worldwide Shipping.
Estimated delivery times:
United States, Canada, Europe: 7–14 business days
Australia & New Zealand: 7–14 business days
Rest of the World: 10–20 business days
Please note that delivery times may vary depending on your location and customs processing.
Shipping Costs
We offer Free Worldwide Shipping on orders over $100.
For orders below this amount, shipping fees will be calculated and displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. This allows you to track your package until it reaches your doorstep.
Delays
Occasionally, shipping delays may occur due to customs, weather conditions, or high order volumes. If your order is significantly delayed, please contact us and we will assist you.
Incorrect Address
Please ensure that your shipping address is correct before completing your purchase. We are not responsible for orders delivered to incorrect addresses provided by customers.
Lost or Stolen Packages
VitalPaws is not responsible for lost or stolen packages after they have been marked as delivered by the shipping carrier. However, we will do our best to assist you in resolving the issue.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: Thank you for shopping with VitalPaws. We are committed to delivering your pet products quickly and safely.
Order Processing
All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Orders are not processed or shipped on weekends or holidays.
Shipping Time
We offer Worldwide Shipping.
Estimated delivery times:
United States, Canada, Europe: 7–14 business days
Australia & New Zealand: 7–14 business days
Rest of the World: 10–20 business days
Please note that delivery times may vary depending on your location and customs processing.
Shipping Costs
We offer Free Worldwide Shipping on orders over $100.
For orders below this amount, shipping fees will be calculated and displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. This allows you to track your package until it reaches your doorstep.
Delays
Occasionally, shipping delays may occur due to customs, weather conditions, or high order volumes. If your order is significantly delayed, please contact us and we will assist you.
Incorrect Address
Please ensure that your shipping address is correct before completing your purchase. We are not responsible for orders delivered to incorrect addresses provided by customers.
Lost or Stolen Packages
VitalPaws is not responsible for lost or stolen packages after they have been marked as delivered by the shipping carrier. However, we will do our best to assist you in resolving the issue.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: VitalPaws606@gmail.com